Shipping policy
Shipping Policy
Effective Date: September 2026
BrassRevive ships eligible furniture orders placed through www.brassrevive.com to available destinations within the United States.
Shipping Options
Available shipping methods and any applicable charges are displayed during checkout.
Eligible products may qualify for Free Standard Shipping where indicated on the website or at checkout.
Order Processing
Orders are generally prepared for shipment within 1–2 business days after payment has been confirmed.
Larger furniture orders, high-volume periods, holidays, or product availability may require additional processing time.
Delivery Estimates
Where available, standard delivery is generally estimated at 2–3 business days after processing.
Delivery estimates are not guaranteed and may vary due to carrier schedules, weather, holidays, location, or circumstances outside our control.
Tracking
Tracking information will be provided to the email address associated with your order when available.
Furniture Shipments
Sofas, sectional sofas, and other large furniture may be shipped in multiple boxes or separate shipments. Packages from the same order may arrive at different times.
Delivery Inspection
Please inspect your furniture and packaging promptly after delivery.
If damage is visible, photograph the packaging and product before contacting our support team.
Damaged Deliveries
For damaged, defective, or incorrect furniture, contact sales@brassrevive.com within 48 hours of delivery and include your order number and photographs.
Shipping Address
Customers are responsible for providing a complete and accurate delivery address.
Additional shipping costs or delays caused by incorrect or incomplete address information may be the customer's responsibility.
Contact Information
BrassRevive
Website: www.brassrevive.com
Email: sales@brassrevive.com
Phone: +1 800-482-1132
Address: 1901 Oakcrest Ave, Ste 1, Roseville, MN 55113, USA
Service Hours: Monday–Friday: 9:00 AM–6:00 PM CT; Saturday: 10:00 AM–4:00 PM CT; Sunday: Closed